Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via our website. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Ways that we collect information

Some areas of the site require you to actively submit information in order for you to benefit from specific features (such as our range of online services). You will be informed at each information collection point what information is required and what information is optional.

Some of this information may be personal (information that can be uniquely identified with you, such as your full name, address, email address, phone number etc).

We only collect such information when you choose to supply it to us.

Web statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

Disclosure

Except as otherwise stated, we may use information you provide via this site to improve the content, to customise the site to your preferences, to communicate information to you (if you have requested it), for internal marketing and research purposes, and for the purposes specified in this Privacy Policy.

We do not disclose any information you provide via the site to any third parties except where:

  • Such disclosures are necessary to fulfill our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
  • Required by applicable laws, courts orders, or government regulations (for example to prevent or detect crime).
  • You give us permission to do so.

Access to and correction of personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.  You have a right to ask to see details of any personal information that we hold about you. If you wish to do so please contact our Head Office at Unit 23, Capital Business Centre, Carlton Road, South Croydon, CR2 0BS.

Security

We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with legislation such as the Data Protection Act 1998.

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction. We use leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorised access to it.

Links to other websites

This site may contain links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy on the website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

This Privacy Policy was last updated May 2014